SHIPPING Policy

Thank you for shopping with us — we’re so excited for you to receive your products. Below you’ll find everything you need to know about our shipping process.

Processing Times

All orders are carefully prepared and packed within 1–3 working days. During busy periods, this may take slightly longer, but we always aim to dispatch your order as quickly as possible.

UK Shipping

We offer reliable UK delivery, with orders typically arriving within 3–5 working days after dispatch.

International Shipping

We ship to USA.

Delivery times vary depending on location, but most international orders arrive within 5–14 working days after dispatch.

Customs, Duties & Taxes

International orders (including those to the USA) may be subject to customs duties, import taxes, or handling fees once they reach your country.

These charges are set by your local customs authority and are not included in our prices or shipping costs. Payment of these fees is the responsibility of the customer and may be required before delivery.

We’re currently working on offering duties-paid shipping for our international customers to make your experience even smoother.

Shipping Delays

While we do everything we can to ensure your order arrives on time, delays can occasionally occur due to customs processing or courier issues, which are outside of our control.

Incorrect Addresses

Please ensure your shipping details are correct at checkout. We cannot be responsible for orders shipped to incorrectly entered addresses.

Lost or Missing Parcels

If your parcel has not arrived within the expected timeframe, please contact us and we will do our best to assist you.

Questions

If you have any questions about your order or shipping, feel free to get in touch — we’re always happy to help.